![]() “When my card was cloned after I’d used it the bank made good my loss. “We need to persuade banks and credit card companies to take action and not just regard it as a financial loss they have got to put up with,” Esther adds. TalkTalk blocks about 70 million malicious calls every month but there are still people being ripped off across Britain every day. The National Fraud Intelligence Bureau, run by the City of London Police, has a team working in the UK and around the world to trace scam numbers – criminals frequently scam from abroad but make it look as though the call is from a UK number – and shut them down. “They feel vulnerable and they worry about answering the phone again for fear of who it may be, which is terrible, particularly for those who live alone and for whom the phone is their lifeline.” “From my experience of talking to older people the after-effects of receiving a call are huge, even if they did not lose out financially. Talk to your bank before you ever give out any details or hand over money. Even if you are tempted to give them what they are asking for, hang up and take five minutes. All they want is your money and they don’t care how they get it so don’t be afraid to put the phone down on them. “These people don’t care about you however charming they may be. Find an independent way of getting a number, don’t call the number you were called from.” Steve Proffit concurs. “Look on the top of a bill or a website or your credit card. “Third, contact the organisation these scammers claim to be from – they usually try to use a trusted name such as Her Majesty’s Revenue & Customs. “Second, go and make yourself a cup of tea to allow your phone line to disengage from theirs and to give yourself time to think. A lot of older people think it is rude but it’s not. TalkTalk has come up with a series of steps to take should you suspect a scam call. “I visited a care home recently and they had put up a notice to warn elderly residents of a scam where callers would send a courier to collect their credit or debit card once they had established what the pin number was.” Research reveals that one in five of us would not know what to do if we found ourselves on the receiving end of a scam call and almost half would not be able to spot a scam at all. One chap we are supporting lost £500,000 in a fake diamond investment.” “Typically they will try to extract your pin or bank account numbers or they could be part of an investment fraud scam, trying to persuade you to part with thousands to invest in the likes of wine, shares or diamonds. Steve continues: “Answer within two rings and the computer will immediately connect you to someone in a call centre or ‘boiler room’. “So I always advise people to let their phone ring four or five times before they answer, because if it is a scam call the computer will have moved on by then.” “If a call isn’t answered after two rings the computer automatically moves on to the next number. In most instances it is a computer dialling every single number in the phone book,” he explains. ![]() ![]() “The important thing to remember is that these scammers don’t target specific individuals. Japan’s Nikkei firmed 0.7% after Chief Cabinet Secretary Yoshihide Suga won a landslide victory in a ruling party leadership election, paving the way for him to succeed Prime Minister Shinzo Abe.According to Steve Proffit, deputy head of Action Fraud, the UK’s national fraud and cybercrime reporting centre, it is a growing problem. In Asia, MSCI’s broadest index of Asia-Pacific shares outside Japan rose 0.9% to its highest in almost a week. stock futures held firm in a positive sign for the Wall Street open, supported by M&A news. Sterling, which has been hurt by renewed Brexit turmoil, firmed before a key vote on British Prime Minister Boris Johnson’s plan to break international law by breaching parts of the Brexit divorce treaty with the European Union.Įuropean stock markets opened higher but drifted back down. LONDON, Sept 14 (Reuters) - World stocks nudged higher on Monday on hopes for a coronavirus vaccine after AstraZeneca resumed its phase-3 trial, but the gains were limited as caution prevailed before a host of central bank meetings this week. * Graphic: World FX rates in 2020 tmsnrt.rs/2egbfVh (Recasts to reflect shift in sentiment, updates market moves, adds comment)
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